Glacier Express Train Ticket
TICKET & TRAVEL INFORMATION
TICKETS:
You'll find the tickets you need for your trip attached at the bottom of your Viator or GetyourGuide message. The tickets are named with the destination and travelers name.
Important: The voucher you can download from the Viator or GetyourGuide app is NOT your travel ticket. Please use the separate ticket attached to your message instead.
The travel tickets are formatted as shown below:
Feel free to save the tickets on your mobile device.
DEPARTURE POINT when travelling Zermatt-St.Moritz:
Zermatt train station
https://maps.app.goo.gl/cTH4UaLaYF1dxDjV8
DEPARTURE POINT when travelling St.Moritz to Zermatt:
St.Moritz train station
https://maps.app.goo.gl/2YQHvfqyc5FXGgwx8
SCHEDULE:
The departure time of your train is indicated on your seat reservation. Please show-up at the station 20 minutes before departure.
SEATS:
Your seat reservation indicates your booked seats.
Travel documents:
In addition to the reservation, a valid ticket must be presented during the ticket control. Missing tickets will be collected on the train.
The ticket is the second attachment you got from us.
Catering:
You can pre-order meals for your travel no later than 48 hours before the trip through sales@panoramic-gourmet.ch or +41 81 300 15 15.
On board you still have the choice of meals from the à la carte menu.
MISSING TICKETS:
If you can’t find your tickets or are unable to download them from Viator, you have the following options:
a) Use the contact form below
b) Email us at
operations@swisstravelguide.ch
c) Send us a WhatsApp message at
+41 79 444 77 37
Please note our office hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed (emergencies only)